Disclaimer and Privacy Policy

Disclaimer

The entire content included in this site, including but not limited to text, graphics and code, is copyrighted and remains the property of Dreamcatcher Trust. Permission is granted to display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use.

Any other use, including but not limited to reproduction, distribution, display or transmission of the content of this site, is strictly prohibited without our prior written permission.

Privacy Policy

Who we are

Natural Medicine World is a privately owned publishing company based in Cape Town, South Africa. We publish newsletters and magazines that provide insight and advice on optimising health and preventing illness.

What information do we collect?

Information you provide
We may collect personal information that you provide directly, such as your name and email address when you sign up for our newsletters, purchase a subscription, or contact us.

Information collected automatically
When you visit our Website, we may collect technical data automatically from your device. This may include your IP address, browser type, device identifiers, pages visited and links clicked. This is usually collected through cookies and similar technologies.

How do we use this information?

We use the information collected to:

  • Deliver newsletters, subscriptions and account services

  • Personalise and improve your experience on our Website

  • Analyse traffic and content engagement

  • Communicate with you about services, updates or promotions (where consented)

  • Improve security and protect against fraud

Legal basis for processing

We process personal information under these legal bases:

  • Consent: when you sign up for newsletters, marketing or allow cookies

  • Contract: when details are required to deliver a subscription or account services

  • Legal obligation: where records must be kept by law

  • Legitimate interests: for improving our services, website security, and communications that do not override your rights

Cookies and consent

Our Website uses cookies and similar technologies:

  • Necessary cookies are essential for site functionality (e.g. login, security, subscriptions)

  • Preferences cookies remember your settings such as language or display preferences

  • Analytics cookies help us understand how visitors use our site so we can improve it

  • Marketing cookies may be set by us or third parties to deliver relevant content and measure effectiveness

Non-essential cookies (analytics and marketing) are only set if you consent through our cookie banner. You can change your preferences at any time by clicking the 'Manage consent' link in the footer.

For more information, see our Cookie Policy.

Who do we share information with?

We may share information with:

  • Our group companies or service providers that process data on our behalf (e.g. subscription fulfilment, analytics, hosting, marketing)

  • Third-party payment providers for secure transactions

  • Regulators, government bodies or law enforcement if required by law

  • Potential buyers or investors as part of a business sale, merger or restructuring

  • With your consent or as otherwise disclosed when we collect the data

International transfers

Some service providers may process or store data outside South Africa or the European Economic Area. When this occurs, we ensure appropriate safeguards are in place, such as contractual protections or recognised data protection standards.

Data retention

We keep personal information for as long as your subscription or account remains active, and as long as necessary to meet legal obligations or resolve disputes. Marketing data is retained until you unsubscribe.

Your rights

Depending on your location, you may have rights under data protection laws to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (for example, unsubscribing from marketing)

  • Object to or restrict certain processing activities

  • Complain to your data protection authority if you believe your rights are infringed

To exercise these rights, please contact us at [email protected].

Digital advertising and analytics

We may work with advertising providers and analytics services such as Google Analytics. These may collect data across websites to deliver personalised content or measure performance. To learn more about Google's practices, visit Google Privacy & Terms. To opt out of Google Analytics, visit Google Analytics Opt-out.

Third-party links and tools

Our Website may include links to external websites not operated by us, or integrations with social media platforms. This privacy policy does not cover those sites. Please review their privacy notices before sharing personal information.

Email policy

We prohibit unsolicited email advertising of our Website. If you receive an email promoting us without prior consent, please notify us at [email protected]. We will investigate and take action.

You may unsubscribe from our newsletters at any time by following the link provided in each email.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology or business practice. If changes are significant, we will take steps to notify you. The 'last updated' date at the top indicates when this policy was most recently revised.